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THE OMBUD FOR

Sectional Title Developments
Homeowners’ Association
Housing Schemes for Retired Persons
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Housing Cooperatives

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REGISTER COMMUNITY SCHEME

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Have an unresolved complaint?

LODGE DISPUTE

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Know your rights and obligations?

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Is your Community Scheme registered?

In terms of the CSOS Act and Regulations, all Community Schemes must register with the CSOS.

Register Now
ALL OFFICES OPEN

All CSOS offices are open. Walk-ins and face-to-face meetings will resume, telephonic and electronic consultations will continue. We do have a backlog but are attending to all matters.
OPERATING HOURS:
Mon - Fri: 9am - 4pm

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PUBLIC NOTICE: WE ARE MOVING

Exciting things are happening as the Community Schemes Ombud Service continues to grow. We are delighted to let you know that as of 01 February 2021, we are relocating to a new building. Our telephone numbers will remain the same.

Our new building location is at:
Unit 12, Berkley Office Park, Witch Hazel Avenue, Highveld Technopark, Centurion. Tel no: 0800 000 653

Should you have any queries related to the relocation, please feel free to contact our Acting Facilities Manager at ivy.masete@csos.org.za

CONTACT IVY
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The CSOS 2019/20 Annual Report
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  • Published: December 22, 2020
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About Us

The CSOS was established in terms of the Community Schemes Ombud Service Act, 2011 (Act No 9 of 2011) to regulate the conduct of parties within community schemes.

Vision
Mission
Values

A Credible, World Class Regulatory Authority for Community Schemes in South Africa.

To ensure harmonious community schemes by providing regulation, education to all relevant stakeholders and an accessible dispute resolution service in an inclusive manner.

  • Accountability
  • Excellence
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Community Scheme Resource Hub

Register Community Scheme

Process and Forms

Payment of Levies & Fees

Payment of Levies & Fees

Amendment of Particulars

Amendment of Particulars

File Annual Returns

File Annual Returns

Apply for Waiver

Apply for Waiver

Request Training

Request Training

KNOW YOUR RIGHTS

Dispute Resolution Procedures

Dispute Resolution Procedure

Who's Who

Who’s who in Community Schemes

Terms & Definitions

Terms and Definitions 

Frequently asked questions

FAQ’s

Latest News

CSOS_AAR 2020_WO MinisterForeword
The CSOS 2019/20 Annual Report
December 22, 2020
SM Happy Holidays
Season’s Greetings to all our stakeholders
December 16, 2020
ecommerce-3415340
How Community Schemes Can Get Their Levy Statements From the CSOS
December 9, 2020
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Search Adjudication Orders

Date
APPLICANT
RESPONDENT
15/07/2020
SARDINHA PARK BODY CORPORATE
MAUREEN MOABI
29/06/2020
NANDIPHA THANDOKAZI MBAM
FERNRIDGE BODY CORPORATE
15/07/2020
NADINE ORKIN
BELLISIMO HOMEOWNERS ASSOCIATION
30/06/2020
MASEEPE GLORY RAMUSHU
MIDLANDS HOME OWNERS ASSOCIATION NPC
30/06/2020
MARIUS ALBERTUS MINNIE
PICCOLO BODY CORPORATE

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Head Office

  • 010-593-0533
  • info@csos.org.za
  • 63 Wierda Road East, Wierda Valley 1st Floor Building A Sandton Johannesburg 2196

© 2020 Community Schemes Ombuds Service

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Welcome Back

The CSOS service resumes 04 January 2021, however walk-ins are not permitted until further notice.
For urgent matters contact the Regional Ombuds:
Gauteng, Limpopo and North West: Mr Abram Masilo on 066 302 9517
KwaZulu-Natal, Free State and Mpumalanga: Mr Mervin Dorasamy on 063 684 7740
Western Cape, Eastern Cape and Northern Cape: Ms Maletsatsi Wotini on 066 302 9492

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